KENAKI LODGE - TERMS AND CONDITIONS
The prices of the rooms and bungalows include the cleaning.
The room's rates include the breakfast : coffee, tea or chocolate, fresh juice, fruits, bread or pancakes with butter and homemade jam or honey, cereals, eggs, gallo pinto.
As the bungalows have a full equipped kitchen, prices do not include the breakfast.
We will charge $10 per person for each additional breakfast (plus taxes).
Taxes: 13% (not included).
Each additional bed : $20 USD (plus taxes).
Children under 5 years old don´t pay. From 6 up to 10 years old, children pay 50 %. From 11 years old, children pay full price.
We do not allow pets.
Laundry service: $ 5.00 USD per washing machine & $ 5.00 USD per dryer (plus taxes).
Check-in: after 2:00 p.m.
Check-out: before 12:00 m.d.
No check-in after: 10.00 p.m.
In order to secure your reservation, you will be required to make a deposit equivalent to: 50% of the total stay.
All reservations made between December 20th and January 5th are prepaid.
The same policy applies for reservations made during Easter Week.
Please check-out our complete Cancellation and Refund Policy.
CANCELLATION AND REFUND POLICY
We are a small hotel and any change to an existing reservation will have an effect on the reservation of other potential guests who would like to stay with us. For this reason, you will be partially or totally financially responsible (see below) for any changes to your reservation, late (next day) arrival, no-shows or early check-outs.
|Days cancellation notified before arrival date|| ||Penalty rate|
|More than 30 days notice|| ||Full refund of deposit, less 10 % handling fee|
|30 – 15 days notice|| ||Guests must pay 25 % of total nights reserved|
|14 – 8 days notice|| ||Guests must pay 50 % of total nights reserved|
|Less than 7 days or no-show|| ||Guests must pay 100 % of total nights reserved|
Low season Rates :
May 1 – June 30; September 1 – November 30
High Season Rates :
December 1 – April 30; July 1 – August 31
Peak Season Rates :
December 20 – January 5 & Easter Week